When a timer shows the wrong thing
A timer showing the wrong number is almost always a cache or a time zone, not a bug. These pages name the cause and say what to do about it.
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5 min read
Why your Canva countdown GIF does not count down in email
A countdown GIF downloaded from Canva is fixed at export and shows every reader the same numbers. Why it goes wrong in email, and how to keep the design.
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9 min read
Why your countdown timer is not appearing at all
Why a timer image never appears: images off, a blocked proxy, a rehosted image, a stripped tag, a spent allowance, or an address changed on the way out.
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7 min read
Why your email timer is stuck
A decision tree for a stuck email countdown timer. Work out which client cached it, whether it hit a frame limit, and what to change before the next send.
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7 min read
Why your timer shows the wrong time
The time zone truth about email timers. What a server can actually know about a recipient, and why per-recipient local time is mostly marketing.
Every hub on this site is listed on guides and articles.
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